Honest pricing.
Free forever to start.
Six plans. Every feature you'd expect. No quote-to-buy nonsense — just pick the one that fits.
Free
Get a real support inbox in 60 seconds.
billed monthly
- 2 agents
- 100 tickets/mo
- 1 GB storage
- Shared inbox
- Knowledge base
- Customer portal
- Email integration
Starter
For teams of 2–5 with a real support load.
billed monthly
- 5 agents
- 500 tickets/mo
- 5 GB storage
- Everything in Free
- Live chat widget
- SLA policies
- Automation rules
- REST API
- Overage: $0.05/ticket
Growth
For 5–10 agents that need integrations.
billed monthly
- 10 agents
- 2,000 tickets/mo
- 20 GB storage
- Everything in Starter
- Outbound webhooks (HMAC)
- Custom branding
- Custom domain + SSL
- Overage: $0.03/ticket
Pro
For engineering-led companies that integrate.
billed monthly
- 25 agents
- 10,000 tickets/mo
- 100 GB storage
- Everything in Growth
- Atlassian / Jira sync
- Confluence KB sync
- Remove SupportCore branding
- Custom CSS on portal
- Priority support
- Overage: $0.02/ticket
Business
For larger teams with no ceiling.
billed monthly
- Unlimited agents
- Unlimited tickets
- 500 GB storage
- Everything in Pro
- No ticket overage charges
- SSO / Custom IdP
- Advanced security controls
Enterprise
CustomFor organizations that need dedicated support, SLAs, and procurement.
- Everything in Business
- Dedicated CSM
- Custom contract & SLA
- Procurement & security review
- Annual invoicing
- Onboarding & migration support
Compare every feature.
No surprise gotchas. Here's exactly what ships on each plan.
| Feature | Free | Starter | Growth | Pro | Business | Enterprise |
|---|---|---|---|---|---|---|
| Shared inbox | Included | Included | Included | Included | Included | Included |
| Knowledge base | Included | Included | Included | Included | Included | Included |
| Customer portal | Included | Included | Included | Included | Included | Included |
| Email integration | Included | Included | Included | Included | Included | Included |
| SLA policies | Not included | Included | Included | Included | Included | Included |
| Automation rules | Not included | Included | Included | Included | Included | Included |
| Live chat widget | Not included | Included | Included | Included | Included | Included |
| REST API | Not included | Included | Included | Included | Included | Included |
| Outbound webhooks | Not included | Not included | Included | Included | Included | Included |
| Custom branding | Not included | Not included | Included | Included | Included | Included |
| Atlassian / Jira | Not included | Not included | Not included | Included | Included | Included |
| Remove branding | Not included | Not included | Not included | Included | Included | Included |
| Ticket overage | Not included | $0.05 | $0.03 | $0.02 | None | None |
| Priority support | Not included | Not included | Not included | Included | Included | Included |
| SSO / Custom IdP | Not included | Not included | Not included | Not included | Included | Included |
| Dedicated CSM | Not included | Not included | Not included | Not included | Not included | Included |
See your savings in real numbers.
Drop in your team size and ticket load. We'll pick the right SupportCore plan and compare it to a typical per-seat tool.
Your team
Adjust the sliders to match your reality.
Per-seat pricing is illustrative. Most tools also charge add-ons for AI, chat, and integrations.
Starter
Best fitFor teams of 2–5 with a real support load.
Estimates only. SupportCore costs are based on the published plan that fits your inputs, plus per-ticket overage where applicable. Per-seat tool costs are illustrative — your actual quote may include AI, integration, or chat add-ons.
Common pricing questions.
What counts as a ticket?
Any new customer conversation opened in a billing period. Replies on the same conversation are free.
What happens if I exceed my ticket limit?
On Starter and Growth, overage is billed per ticket. On Pro, overage is $0.02/ticket. Business and Enterprise have no ticket limit.
Can I change plans?
Yes — upgrade or downgrade anytime. Changes take effect immediately and are prorated.
Is there a free trial?
The Free plan is free forever, no time limit. Paid plans can be cancelled anytime.
Do you offer discounts for nonprofits or startups?
Yes — contact us with details on your team and we'll get you set up.
How is annual billing discounted?
Annual plans are discounted ~20% compared to month-to-month, billed once per year.
Try every paid feature, free.
The Free plan ships with the inbox, KB, portal, and email — no time limit. Upgrade only when you outgrow it.