The support platform for software teams

Support your customers without losing your mind.

SupportCore gives your team a shared inbox, live chat, knowledge base, and AI-assisted replies — all on one platform. Start free in 60 seconds.

Get started freeSee all features

No credit card required · Free plan available · Cancel anytime

Pilot · AI assistLive

I've matched this to a KB article on webhook HMAC signatures. Want me to draft a reply?

SLA met this week
98.4% +1.2%
acme.supportcore.io/inbox

Inbox

12 open · 3 awaiting reply · 2 SLA at risk

  • Maya Chen#4821
    Webhook signatures failing in prod
    API2m
  • Devon Park#4820
    Can I export my customer list?
    Question14m
  • Sara Lin#4819
    Billing question — annual plan upgrade
    Billing38m
  • James Whitfield#4818
    Slack integration not posting alerts
    Bug1h
  • Olivia Reyes#4817
    Thank you for the quick fix!
    Praise2h
Built on a foundation ofSOC 2 Type II readyGDPR & CCPA alignedAES-256 at rest, TLS 1.3 in transit99.9% uptime SLASecurity details
Everything you need

Everything your support team needs.

One platform. No add-ons. No surprise SKUs. Built so a 2-person team can run support like a 20-person team.

Shared Inbox

Manage every customer ticket in one place. Assign, tag, reply, and resolve without losing context across email, chat, and portal.

Learn more

Live Chat

Embed a chat widget on any page with one script tag. New sessions route to the right team automatically.

Learn more

Pilot — AI assist

Pilot deflects first-contact questions 24/7. Agents get suggested replies grounded in your knowledge base — one click to send.

Learn more

Knowledge Base

Publish help articles publicly at your own subdomain. Customers self-serve. The AI uses them. Confluence syncs them.

Learn more

Automation Rules

A trigger-condition-action engine that auto-assigns tickets, sets priority, sends alerts, and closes resolved threads. No manual steps.

Learn more

Customer Portal

Customers submit and track tickets through a branded self-service portal. Optional SSO. Email-based access. Your domain, your colors.

Learn more
Meet Pilot — your AI teammate

Pilot is the agent that never calls in sick.

Pilot handles common questions 24/7 using your knowledge base. When a ticket needs a human, your agent sees a suggested reply already drafted — one click to send. Per-purpose token usage tracked on the Pilot dashboard so you always know what it costs.

  • Deflect the easy stuff.

    Password resets, billing FAQs, "where do I find X" — answered before an agent even sees the ticket.

  • Draft the hard stuff.

    Agents get a grounded reply on every ticket, complete with citations to your KB articles.

  • Know what it costs.

    Per-purpose token breakdown and cost estimates on the AI usage dashboard. No surprise invoices.

Explore Pilot
Pilot · Suggested reply
Grounded in 2 KB articles · 0.4s
Draft

Hi Maya — you're hitting a signature mismatch because the request is being parsed before the raw body is captured. Use the x-supportcore-signature header against the raw payload, not the JSON-decoded version. Here's the snippet from our docs:

const sig = req.headers['x-supportcore-signature'];
const valid = crypto
  .createHmac('sha256', SECRET)
  .update(rawBody)
  .digest('hex') === sig;
Cited: webhook-hmac.md, api-auth.md
Integrations

Works with the tools you already use.

Connect your existing workflow in minutes. No middleware required.

Jira
Confluence
Slack
HubSpot
Shopify
GitHub
Zapier
Auth0
Stripe
REST API
See all integrations
Pricing

Simple, honest pricing.

Start free forever. Upgrade when you outgrow it. No surprise SKUs, no per-feature gating on the basics.

Free

For solo founders getting out of Gmail.

$0/mo
  • 2 agents
  • 100 tickets/month
  • Shared inbox + KB
  • Customer portal
Start free
Most popular

Starter

For small teams with a real support load.

$29/mo
  • 5 agents
  • 500 tickets/month
  • Live chat + automation
  • SLA policies + REST API
Get started

Pro

For engineering-led companies that integrate.

$199/mo
  • 25 agents
  • 10,000 tickets/month
  • Jira + Confluence sync
  • Custom branding + priority support
Get started
View full pricing
Built for

Real support, without enterprise overhead.

Solo founders

Stop answering support in a Gmail thread that's three replies deep. Get a real inbox in under a minute, free forever.

Small support teams

2 to 10 agents that have outgrown the free tier of legacy tools. Get SLAs, automation, and live chat without a sales call.

Engineering-led companies

Bidirectional Jira sync, signed webhooks, REST API. Wire support into your engineering workflow without enterprise pricing.

Switching from another tool?

Move in a weekend, not a quarter.

Side-by-side comparisons and one-click ticket import. Most teams are fully cut over within 48 hours.

From Zendesk

Cut your bill 60–80%. Same shared inbox, SLAs, and macros — without the per-seat sticker shock or sales call.

Compare features & pricing →

From Help Scout

Get the same human feel, plus engineering-grade integrations: bidirectional Jira sync, signed webhooks, REST API.

Compare features & pricing →

From Intercom
Soon

Replace the conversation tool without losing the AI features. Pilot ships built-in — no Fin add-on, no surprise resolution fees.

Comparison page coming soon

Need to import from somewhere else? Tell us — we'll get you migrated.

Ready to stop losing tickets in email threads?

Spin up a workspace in 60 seconds. Free plan is free forever — no credit card.

Start free — no card requiredSee pricing